FAQs and Exchange Policy

Orders typically arrive within 2-5 business days depending on your location. You will receive a confirmation email with tracking details once your order has been dispatched.

Yes — Sometimes we provide free shipping on large orders.

Orders can be modified or cancelled before shipping. Get in touch on our WhatsApp number or socials to inform us if you want to do so before we ship it After that, we’re unable to make changes as orders are processed quickly. Contact us right away and we’ll do our best.

We currently ship only in Egypt.

For hygiene reasons, and according to Egyptian law for consumers, we do not accept returns or exchanges on underwear unless the product is damaged or an incorrect order was received. Bras are returnable and exchangeable if you inform us within 48 hours of receiving your order.

Send us a request on social media or whatsapp.

Exchanges only available for Bras.

48 hours from us receiving the item back.

Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing down as our sizes are mainly generous.

Please follow our size chart as our sizes are generous.

You can reach our customer support via:

• Email: Hello@hamimi.co
• WhatsApp: +201007695405
• Social Media DMs